United Kingdom
Review of Lebara Mobile (UK)
samir was very professional , helpful and an eye for details , besides being a good listener and polite. Thank you
Reply from Lebara Mobile (UK)
Hello,
Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
Review of Lebara Mobile (UK)
samir was very professional, polite and helpful. he sorted out my request with expertise. he is an asset to lebara.
Please pass on my comments to his superiors.
Thank you
Reply from Lebara Mobile (UK)
Hello,
Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
Review of Lebara Mobile (UK)
Apurva was very polive, attentive , a good listener, professional as well a problem solver. she is a valuable asset to lebara.
Thank you Apurva
Mo Mouzoun & zineb laraki
Reply from Lebara Mobile (UK)
Hello,
Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
Review of Lebara Mobile (UK)
Sandesh Dupe was very professional courteous and helpful with all my enquiries. A good asset to Lebara. please pass on my compliments. Thank you
Reply from Lebara Mobile (UK)
Hello,
Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
Review of loveholidays UK
Review of Opodo
It seems i got a double booking:
Ref : 10726528506 gatwick to marrakeck
Ref : 10726619184 luton to marrakech
I also got charged twice. So i need a refund for the luton flight as i am flying from gatwick on 04/12/22. I can't be on 2 flights on the same at the same time. I spoke to your reservation team and also sent an email. Could you please tell me how this happened because my credit card marbles was charged twice, which they confirmed. Thank you for your assistance and please get in touch with me by emai, text or phone : 07847206691
Mo.mouzoun@ googlemail.com
Reply from Opodo
Dear MOHAMED,
I'm very sorry to hear about your recent experience as it certainly does not meet the quality of service we strive to deliver for our valued customers. Your feedback is highly appreciated and will help us understand how and where we can improve.
Regarding your query, please check your email (and spam folder) as we opened a case with further information.
Sincerely,
Customer Service
Review of iVisa
Very easy and clear process. Thank you for your efficiency.
