Customer support was prompt
Customer support was prompt, they went above and beyond to assist me when I reached out to them via email.
September 13, 2025
Unprompted review
JU
Julia
United States
Reviews
Review of Havie
Review of London Lash
I ordered a few sample glues on October…
I ordered a few sample glues on October 12th 2021, And still haven't received them. I was looking forward to purchasing bigger bottles but now I am discouraged on ordering ever again, I don't have time to deal with any issues of delivery
November 2, 2021
Unprompted review
Reply from London Lash
Hi Julia,
We're so sorry to hear you have experienced a problem with your delivery! Waiting that long for your order is absolutely not our standard 🥺We would love to help resolve this for you, so we are going to put in a request for more information through Trust Pilot.
We hope you had the chance to get in touch with our lovely customer service agents, but in any case, we will get in touch and see what we can do!
Loads of love,
LLP 🖤