Very bad experience
Very bad experience. They sold me the first month with no wash limit for $9.00 and the second month for $60.00. This is a rip-off. They don't tell you, they just take it from you.
Reply from Quick Quack Car Wash
Hello beatriz - we apologize for any confusion or misunderstanding. The promotion you are referring to was advertised in all signage, print, and social media posts as an introductory offer of $9.99 for the First Month of our Unlimited membership. All advertising also denotes that pricing returns to normal on the 2nd month. We do not have any memberships for $60 at any of our locations. Our membership is a subscription that does auto-renew as our pricing boards and advertising state. When every account is created the customer signs the terms and conditions on the iPad in order to activate the account. We also immediately email the membership information which includes all the details of the membership such as the renewal date and the renewal price, our cancellation policies, and the terms and conditions to the customer when the account is created. We try to do everything possible to be clear with our customers. We would be happy to help you connect with customer service to answer any questions and manage your account. Please send your phone number and license plate to socialmedia@dontdrivedirty.com
