MAR SLO

I recently ordered from Perch & Parrow and, although I decided to return my order, I was very impressed with their customer service. The whole process was seamless, communication was quick, and they really care about customer satisfaction — even when you change your mind.

I moved into a new house earlier this year and have dealt with various customer service teams, but Perch & Parrow’s is honestly one of the best, if not the best. Their professionalism and customer-first attitude make me want to come back for future purchases.

Highly recommend! 😊

Beautiful watches and excellent customer service. The exchange of one of the ordered watches was smooth as never. I'm delighted with the services provided by Real Watch Company and will be coming back for another shopping.

I needed to make some changes in my order (ordered two cases with Klarna), and even though I needed to cancel my first order (no changes when buying with Klarna) the process was quick and my problem was solved after two emails. Good customer service - this is my experience so far. Now waiting for my second order to arrive.