A positive outcome with a great customer service advisor!
Joe was genuinely really helpful and wanted to resolve my query which he really did. He was empathetic, clear and I really appreciate what he did late on a Friday night which meant I wasn’t worrying all weekend.
Thank you, Joe, your job isn’t an easy one but you do it really well!
June 6, 2025
Unprompted review
Reply from RMG
Hi Natalie,
Thank you so much for your lovely feedback about Joe — I’ll make sure your kind words are passed along to him!
Many thanks,
Georgia