Lovely mirror
Lovely mirror, prompt delivery. Only one small ick, when paying £130 for a mirror I would have thought the screws for the fixings would have been supplied?
July 25, 2025
Unprompted review
Vanessa Crudgington
United Kingdom
Reviews
Review of Perch & Parrow
Review of DFS Furniture
Reply from DFS Furniture
Hello Vanessa,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Oonagh M
DFS Central Customer Support
Review of HelloFresh UK
Did not receive my 2nd box
Received my first box, missing a recipe card but that was no biggie. Enjoyed all our meals. Waiting for my 2nd box 13/9, it didn't arrive. I spoke to customer services and they credited my account but said I would not get a box this week. Last night I got an email saying my box would be delivered tomorrow (14/9) great I thought I wont have to go shopping after all. I got a delivery notification this morning, 8th in the queue, I followed that little van all the way to my address when another email pops up, delivery cancelled! Looks like I will have to go shopping after all. Customer service has been good but the communications team need to get a handle on this. They have added insult to injury and I actually didn't know if I was coming or going. Obviously going to Tesco now!
September 14, 2021
Unprompted review
Reply from HelloFresh UK
Hello Vanessa,
Thank you for leaving a review, your feedback is much appreciated.
We are so sorry to hear your box did not arrive and we completely understand the concerns this may raise regarding our service. Although very rarely, we may come across issue that can prevent a box from getting delivered, but we work very closely with the Delivery team and each time something like this happens, they take the necessary measures to ensure it does not happen again. We truly apologise as we are aware your dinners were planned around this delivery and we will do what we can to sort this out.
We also apologise for the communication surrounding your delivery and we understand the confusion this may have caused. We will be working on improving our service for the future and we hope you enjoy your meals as intended moving forward. For any questions or issues, you can always contact Customer Care at 02071389055, via the live chat on the website or through social media on Twitter or Messenger.
Best,
Elizabeta
The HelloFresh Team