Great experience
Great experience. Communicated well throughout. Everything arrived as it should. Would highly recommend.
Reply from Designer Carpet
United Kingdom
Review of Designer Carpet
Great experience. Communicated well throughout. Everything arrived as it should. Would highly recommend.
Reply from Designer Carpet
Review of Home House Buyers
Review of Furniture Village
Review of The Byrne Practice
Not sure about Doncaster’s best kept secret, The Head of Conveyancing is definitely their best kept secret. Instructed in January 2021 for the purchase of a property for my mother that has dementia and recently lost her husband. Received 0 phone calls and only 3 emails over four months. When the documents arrived there were many errors including incorrect names. Five months in the rest of the chain were ready to exchange we found out the searches were never applied for. The chain collapsed, the vendor was never heard from again and an ambulance had to be called for my mother, she suffered severe palpitations upon finding out she’d lost her property. Still never heard from The Head of Conveyancing nor an apology from The Byrne Practice. We’ve since found a much more professional practice. We’ve since found a much more professional practice. If you want a stressful few months with nothing to show for it, then TBP is for you.
In response to yours:
- I didn't receive the documentation in February and there was no response to my emails or phone calls. It wasn't until April when I finally achieved a response that someone advised they were missing a form
- My mother doesn't understand, I've mentioned before she has dementia, hence the palpitations when it fell through. You also knew she had recently lost her husband but at no point was this and the distress she may be in taken into consideration
It was a shoddy service caused by no communication from Mr Bates. The estate agents said it took them six weeks for a response from Daniel. At least they achieved more than I did. Complete lack of urgency, communication, empathy, consideration and professionalism.
Reply from The Byrne Practice