Whitings is not an impressing company
Products: Scanwatch Horizon, BPM Core and Bodyscan.
Looking on the Scanwatch is extremely incorrect on details as sleep and puls, where a competing watch I have is spot on and I can truly recognize my night in detail. Its a toy more than a relaible gadget.
Bodyscan ECG Monitor reading are newer closely aligned with the ECG in the BPM Core, or the ECG in the Scanwatch. Basically 3 different Withings products all showing widely different results and early if ever shown similar results.
Then is their understanding of protecting users datas, claiming it's their top priority. If your changing you phone number for any reason and forgets to deactivate the MFA you will learn what they meaning about protecting user data.
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While we don’t have a secure link for you to upload your ID or information, we’d love for you to simply reply to this email with all the details we requested.
Rest assured, your information is treated with the utmost confidentiality and will only be shared with our security team for further review. We truly appreciate your help in providing this information so we can move forward.
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In the initial standard text shared it says that Withings protecting users data is a top priority.
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At Withings, protecting our users' data is a top priority.
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If Withings is so concerned with user data protection they should also be protective to avoid sharing this data over email. Withings don’t provide a secure link to upload the most sensitive ID documentation where full social security number and ID details is available.
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If you are uncomfortable sharing any of the required information, unfortunately, we will not be able to restore your account.
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This is Withings willingly forcing users to set their personal ID and data at risk.
This is an unprofessional non-secure act by Withings, who claims to take protection of users data as top priority.
On the plus side, that secured them at least a rating of 2 was that once I had the watch replaced on warranty after some to much back and forth.