Stole my money - worst customer service ever
I booked an insurance for my car which was a bit more than 800 Euro. A month later they take of over 1100 Euro from my account... The "lady" from the customer service didn't let me finish one sentence and didn't want to help, even though I had my insurance last year also with them. She said that it's my fault and I should have checked my online portal on their site. I didn't even know I have one???
Probably the worst customer service I ever had and definitely the last year with this company!
I you don't want to be cheated than you should avoid this "company"!!!
Reply from AdmiralDirekt
Guten Tag,
schade, wenn Sie eine schlechte Erfahrung gemacht haben.
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Beste Grüße vom Social-Media-Team von AdmiralDirekt.