did not receive a chair or a refund
May 28, 2025
Unprompted review
MH
Mike Hafer
United States
Reviews
Review of Seatingmind
Review of lightup.com
I only received one of the lights i…
I only received one of the lights i ordered. You say you shipped the other and gave me a tracking number but the number shows it as delivered. I still only have 1 light and I ordered 2.
August 19, 2021
Reply from lightup.com
Dear Mike, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.