Charles Foltz

Hi Charles,

Thank you for your wonderful feedback!

We are delighted to know that you are satisfied with our service.

Your appreciation is what keeps us motivated to strive harder to provide you with the best gaming experience.


Should you have any other questions or concerns, please don't hesitate to contact our Customer Support Team via support@scratchful.com. We are more than willing to respond to you with any inquiries you may have.

Regards,
The Scratchful Team

Hi Charles,

If you're experiencing issues with your account, kindly direct your inquiry to our support team at support@rollingriches.com. They'll be able to provide assistance and address any concerns regarding your account status promptly. Thank you for your cooperation.

Regards,
Rolling Riches Team

Hi Charles,

We are sorry to hear about the result of your game. We understand that your previous gameplays aren't favorable for you and we assure you that the operation of our games involves no human interference with the random number generator that powers the result, hence, results are unpredictable.

It uses a specific algorithm that is in line with the industry standard and in no way linked to the play patterns of players.

Our games come in a range of volatility (between low and high). Low volatility means that the game has a higher frequency of winning rounds with lower amounts, while high volatility games have less frequent winning rounds with higher amounts of winnings.

Nevertheless, we all know that slot games are a combination of luck and game volatility. At the end of the day, not all spins are a guaranteed win. As they say, you win some you lose some. We never know when luck will smile upon us. But we assure you that here in we are committed to ensuring that our games are fair and fun.

It's our aim to justify this trust and to do everything in our power to increase your confidence in the technology we use. We can guarantee that our software meets international standards and that our random generator is based on established technology and is regularly checked for its reliability and security.

Should you have any other questions or concerns, please don't hesitate to contact our Customer Support Team via support@hellomillions.com. We are more than willing to respond to you with any inquiries you may have.

Hello Charles! Thank you for sharing your experience with Sportzino. We understand the excitement of hitting a winning streak. Our games are designed to provide a fair and enjoyable experience for all players, regardless of their playing preferences. However, it's important to note that each spin is an independent event, and previous wins do not guarantee future outcomes.
We appreciate your feedback, as it helps us identify areas where we can improve our games and provide a more satisfying experience for our players. Our team is constantly working on enhancing our platform to ensure that players can enjoy the games at their preferred betting levels.
If you have any further concerns or suggestions, please don't hesitate to reach out to our customer support team. We value your input and are committed to providing the best possible gaming experience.
Thank you once again for your review, and we hope to have the opportunity to serve you better in the future.

Hi Charles,

The payout percentages (Return to Player or RTP) at Sweeps Oasis differ for every game. In slots, there are always sessions where you will do great and sessions where you might not be as successful. This is because all our games function under a random number generator which makes the play results unpredictable and random. Furthermore, each slot game has its own measure of volatility, which can affect the win frequency and amount won. As such, it's important to keep in mind that these social games are meant for joy and entertainment purposes only! Keep it fun, affordable and always have a blast spinning!

Hi Charles, thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience this may have caused you. Please reach out to support@fortunecoins.com and our dedicated support staff will walk you through the log-in process.

Hey Charles, Recently we have improved our platform. If you have any suggestions please contact us at playercare@cosmoslots.com

Hi Charles,
Thank you for your feedback. We have thoroughly reviewed each of your emails and would like to assure you that our support team has responded to them promptly. We recommend checking your spam folder, as sometimes our emails may inadvertently end up there. However, regardless of the situation, we understand the importance of addressing your concerns and will ensure that one of our dedicated support staff members reaches out to you shortly to provide further assistance.

Hello Charles!
Thank you for reaching out.
I am sorry to hear that our 5.7 rule has this effect.
We are a fully free-to-use online gaming platform and all our games are available for free, also you always have a chance to win free entries by using our wheel and turning them into 25 redeemable winnings, is that not great?

Right now we have two types of gift cards available for the redemption.
1.e-Gift Card Amazon Cash
2.DSW Gift Card

Also, we are constantly increasing the number of redemption methods and gift cards available.
Please, stay active and I am sure you will be able to pick the one that will suit you.
Please, let us know if there is anything else we can do to improve our services.
Thank you!

Hi Charles,

Thank you for sharing your feedback with us. I'm sorry that you didn't enjoy your experience with our games.

We appreciate you trying out our games and we're wishing you all the best!
- Daisy

Hey Charles,

Thank you for the support, we really appreciate your comments!

Wishing you the best of luck!

Kind regards,
Adam

Chumba Casino Team