Stay well clear of this firm.
This has to be the most incompetent, shoddy and worst run company I’ve ever come across. They were dealing with a PPI claim for me and kept dragging it out for years. I then get an email out of the blue saying they won’t deal with it anymore once the deadline for such claims has well past. Truly a dreadful company. I’m now making a formal complaint against them to the Financial Ombudsman. Stay well clear of this firm. Just appalling.