Sue Packenham

I was in credit so i logged into my account requested a refund & got it within days

I would have given no stars if I could. I thought Hermes uk was bad. I ordered something from an ad on Facebook. I didn’t know it was coming from China. They used Chinapost, I never received my parcel so instead of issuing me a refund they dispatched it through Hermesworld. When trying to track it they want me to pay £1. This must be a scam!!!!