One star is too many
One star is too many. Currently actually on hold with them. It’s just not worth it. I will happily pay €100 for a provider that has customer service. I got the box nearly 3 weeks ago and they never contacted me to install. I have had to contact them each time which is 30 mins of waiting, 10 mins of someone who hasn’t a clue followed by another 30 mins of waiting. Honest to God use your hotspot, to the neighbours WiFi, go for a walk but WHAT EVER YOU DO. Do NOT GET VIRGIN MEDIA. FYI I’m now hitting 50 mins on the phone and still no body to talk to. I’m actually calling to cancel. Couldn’t even tell you what the actual WiFi is like because I don’t know.