United Kingdom
Review of Zuto
The agent, Mubarak Adewunmi was excellent and very helpful throughout each stage of the process ,giving us the best advice necessary to proceed. The whole experience was definitely worth it and I will be recommending Zuto finance to anyone interested in getting a car finance.
Review of Pharmica Pharmacy
As usual, getting medication from this site is totally effortless and stress free.
Reply from Pharmica Pharmacy
Hi Louis,
We're thrilled to hear that you had a positive experience with us and that you’re satisfied with the service.
We look forward to welcoming you back in the future!
If you need any further assistance, please feel free to get in touch with us at 0207 112 9014 or chat with one of our team members via the live chat on our website at www.pharmica.co.uk.
Harriet, Pharmica
Review of Pharmica Pharmacy
Reply from Pharmica Pharmacy
Hi Louis,
Thank you for your review, we appreciate you taking the time for us.
If you require any additional assistance, please give our pharmacy team a call at 0207 112 9014 or utilise our on-site live chat at www.pharmica.co.uk.
We hope to welcome you back soon.
Elizaveta, Pharmica.
Review of bppulse
The agent I spoke to was extremely helpful, patient and polite. A real credit to the company she is.
Reply from bppulse
Thank you so much for your kind feedback, Louis! We're delighted to hear that Carol was able to assist you in such a helpful, patient, and polite manner. She truly is a credit to the team, and it’s wonderful to know she made such a positive impression during your interaction. We’ll be sure to pass along your compliments to her! If you need further assistance in the future, don’t hesitate to reach out. Thank you for choosing BP Pulse. ^Abdul
Review of Go.Compare
Review of InPost UK
The returns procedure was well explained and simple to follow which made the process totally stress free.
Review of Complete Cover Group
RE: Customer Ref OKLX04PC06
This company is a scam. I have been with them for over 10 years and I recently had an accident (3rd Sept 2023) which wrote of my vehicle. On that day, I called Complete Cover to report the incident. Instead of transferring me to my actual insurers, I was passed on to their sister company (Auxillis) who would gain from this by providing the hire vehicle. This really complicated matters as when the report eventually got to my actual insurers , the whole process had to start.
Also , CC group have stated I have a premium fee due to them of over £400 because I changed jobs during my policy. The problem here is my accident occurred on 3rd Sept and I changed jobs 2 days after on 5th Sept 2023. My policy should have been cancelled on 3rd Sept as there is no vehicle to insure. I have tried explaining this a 100 times to their staff and even sent a copy if my work contract showing my start date but CC group continues to send me threatening letters saying I owe a hundred and something pounds today, then tommorow they will state I owe four hundred and something quid.
BASICALLY, no one cares about you in this company.....not from the agents you speak to or their so called managers investigating complaints.
After spending so many years with this company, the treatment I have received has been insulting and thoroughly depressing. Their actions are affecting my mental health and I will be seeking legal advice regarding this matter. Companies cannot be getting away with bullying the "little man/ woman" in this day and age.
To anyone who reads this review, PLS , PLS PLS, DO NOT USE THIS COMPANY, THEY ARE A TOTAL BUNCH OF MONEY GRABBING , BULLYING SCAMMERS. (....and you can thank me later for this sound advice).
Reply from Complete Cover Group
Hello, and please accept our apologises for the service you have received.
Thank you for providing the additional information. You mention a claim you have had had, could you provide the claims reference no. so we can trace this claim and look into this for you.
It is common practise on Non-Fault accidents to appoint a hire company, this is for your benefit to keep you mobile so if this has caused delays we will need to looking into this further.
I have passed on your review to be looked into, however please be aware that a policy is not cancelled as a result of your vehicle being written off as the contract you hold is still in place in the event that you want to replace the vehicle and continue the insurance.
I would recommend referring to your policy terms and conditions around what happens with your policy when you make a claim and if there are any questions please contact our customer services team.
Update
Thank you for your review. I am sorry to hear that you have had such a challenging journey with us. Our complaints team have already been in contact and provided you with a response which I believe you have accepted. Once again, I am sorry you feel that you did not get the service you deserved for such a loyal customer.
Thanks
Review of BookMyGarage
Excellent and effortless site! Got a list of good prices for servicing my car and effortlessly booked my appointment. Everything went smoothly as advertised. Will definitely be using this site in the future.
Review of DPD UK
Review of Believe Loans
Our case handler Jordan was very helpful and carefully & clearly advised us on each stage if the application, what was required and the next steps.
Thank you Believe Loans for a service well provided.
Reply from Believe Loans
Thank you to you too Lois for leaving Jordan such a lovely 5 star review for the excellent service you received from him!
Review of swedishboostmafia.com
Cool products that make my Volvo S60 look even better.....excellent order and delivery with items arriving promptly....and a personalized thank you on the delivery note.........Swedish Boost Mafia,thank you for "pimping my ride" :-)
Review of Booking.com
I have used this site for years with no issues, but on 4th Feb 2022, i paid for a room...., only to get to the hotel and be told my booking was from 5th Feb to 6th Feb 2022.
My booking was clearly for 4th to 5th Feb and I was advised by the hotel to contact booking.com , which I did.
Through live chat, the booking.com staff said they would contact the hotel to find out what happened and get back to me with an update in 5 days.
It's been almost a month and I still haven't had any update ....and still out of pocket by £89.00.
No one at booking.com has had the courtesy of getting back to me and I will be reporting this to the government body who deal with such issues.
Review of I SAW IT FIRST
I never received my purchase or my money back.
PLEASE STAY CLEAR OF THIS CRIMINAL ENTERPRISE.
Review of I SAW IT FIRST
I bought an item and paid for next day delivery....day before yesterday.
I went on their website to complain about this as I needed that item to travel this weekend and this was their exact response;
"To keep you in the loop; when sending more than one email delays our responses. Resulting in it taking longer for you to receive a response from us."
Iam flabbergasted by the cheek of this criminal enterprise....NEVER AGAIN.
Review of Sportsdirect.com
Reply from Sportsdirect.com
Hi Louis,
Thank for your feedback!
I am pleased to see that you are satisfied with the service you received.
We aim to provide quality products and services for all our customers.
Thanks
Ednaan
SportsDirect
