Amy Willmott

My father passed away 13 1/2 years ago.
I got a letter in February saying that they were sorry for my loss, he had a policy with them and I am the beneficiary. They have had his money all this time.
It has been months and months of letter writing and form filling, they will not tell me any details of what they are going to pay, I am sending the same info over and over, it’s like they are trying to prolong it even more.
They contacted me!
It’s becoming distressing now, I mentioned that in my last letter. Got a letter through this morning saying my complaint has been logged and we are now going through that process too!
No one will tell me anything on the phone so that’s not worth doing.


I just want to know what is going on.

Delivery was excellent.
-I assembled it alone and it was very straightforward and easy
-Nice to see proper wood in a flat pack
Easy to pull out and comfy to sleep on
-Very solid.
-great price
Only thing that could be improved is some little white plugs to cover the screws on the tops.

Jordan Ward was absolutely amazing. She replied straight away and was so helpful and supportive as I had no clue what I was doing and I felt a lot of responsibility on my shoulders.

Southend dog training have been a brilliant tool for me training my 6 month old puppy. I have watched many videos and they are there for you and within 10 mins have replied to any questions you might have.
I would definitely recommend them and I already have done.