Review of Prudential Plc


Rated 1 out of 5 stars

Prudential- incompetent

My father passed away 13 1/2 years ago.
I got a letter in February saying that they were sorry for my loss, he had a policy with them and I am the beneficiary. They have had his money all this time.
It has been months and months of letter writing and form filling, they will not tell me any details of what they are going to pay, I am sending the same info over and over, it’s like they are trying to prolong it even more.
They contacted me!
It’s becoming distressing now, I mentioned that in my last letter. Got a letter through this morning saying my complaint has been logged and we are now going through that process too!
No one will tell me anything on the phone so that’s not worth doing.


I just want to know what is going on.

October 4, 2025
Unprompted review