Kirsty Hastwell

United Kingdom

Reviews

Review of Yodel by InPost

Rated 2 out of 5 stars

No care

Our parcel looked like the driver had used it as a football, all bashed in.
Considering it was fresh flowers and said so on the outside of the box, you’d think more care would have been taken.

April 2, 2024

Reply from Yodel by InPost

Hi Kirsty, I understand that you received the damaged parcel and I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Review of Rowland Homes

Rated 1 out of 5 stars

If I could Give zero I would

If I could Give zero I would, we have lived in our Rowlands home for nearly 6 years now.

We have easily spent over £10,000 fixing issues they had zero interest in correcting.
Tried contacting so so much about issues, they were never interested in fixing things correctly only cheaply! Or they flat out ignored us like they’re ignoring our entire estate at the minute, 6 years. Still no roads, still fixing their workman ship and now they’ve raised ironworks and left them for weeks so now with all the rain everything is flooding, best bit is they’re ignoring everyone again.

May 8, 2021
Unprompted review

Reply from Rowland Homes

Thank you for your review. If you would like our Customer Care team to investigate this for you, please email customercare@rowland.co.uk and we’ll look into this for you. In regards to the road we’re currently in the process of carrying out the remedial work needed before the roads are completed with our contractors, we are looking to update all residents ASAP by letter re the progress of the roads. Many thanks, Rowland Homes