Shady company
Ordered a part the beginning of December, realized it was the wrong part and contacted the company immediately to cancel the order, but was told it could not be canceled once the shipping label was created. We didn't receive the part until the end of December. (And according to the shipping label, it was not created until 2 days AFTER I tried cancelling the order.) Returned the part, UPS confirmation that the part was delivered to the address given by the company with the return authorization information. STILL have not received my refund. First few emails were answered timely and I was told that my 'refund was being initiated.' Emails after that were not answered. Three months later and still no refund. I called yesterday, spoke to 'customer service' and was told they needed to look into the matter further and would call me back in 10-15 minutes, and I specifically asked if they were actually going to call me back, or avoid calling me back like they did the emails. I was assured that yes, they would definitely call me back...we are now almost 24 hours later and still no call. I have tried given this place plenty of opportunities to make things right, obviously its not something they are capable of, and I will be contacting my bank to file a dispute. I will have to agree with the other reviewers, this place is a fraudulent company and should NOT be in business at all!!!