United Kingdom
Review of Trustpilot
Reply from Trustpilot
Hi Valerie,
We're sorry to hear your first review was taken down. We understand this can be a frustrating experience.
Reviews are only removed if they are flagged and found to breach our guidelines. Our Compliance team can provide the specific reason for the removal. Please contact them so they can look into your case for you: https://help.trustpilot.com/s/contact-us.
-Darran, The Trustpilot Team
Review of Olavita
I had put a review up but it must have been taken down by Olavita
Do not buy this product. It is all a big SCAM
I saw the advert in my local newspaper Devon Live and thought the product sounded amazing . I decided to order some. I was told 3 bottles and 3 bottles free would cost £39.99. I thought that was a bargain. When it came to paying. I paid and the payment changed to dollars which meant I had paid £119.94. I immediately tried to stop my order but they said it was too late. I have since been trying to get my order stopped and a refund given and been through their online text system and been told on daily contact that I had definitely been sold this item fraudulently and that inhad been scammed. So although this was their reply they still haven't refunded me or contacted me. DO NOT TRUST this Company
Review of Olavita
I read all the what I now know is rubbish having not had the sense to read the reviews first before being sucked in by the advert in my local paper Devon Live. I stupidly believed this would change my face and the lines would disappear overnight. My paper said that if I ordered 3 x bottles I would get another 3 free for 39.99. I thought that's a bargain. When I actually ordered the products for what I thought was £39.99 they switched the currency to dollars and I had £119.94 taken from my card. I immediately tried to stop the order but they said it was too late but when I received them I could send them back and get a full refund. I don't think that is going to happen after looking at these reviews. I have tried the online help line and they have assured me that I have been miss sold these items and that everything that has happened with my order is illegal selling and that they will refund me soon. Let's hope the help line is genuine. Feeling very aggreaved with all of it. I really don't know how stupid I was to fall for all their lies
Review of FatFace
All the Staff in the Tavistock Branch are so helpful and friendly. They know me by my first name and know what items of clothing I like
Reply from FatFace
Good Afternoon Valerie,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a great day! - JW
Review of FatFace
I find the staff in the Tavistock shop very helpful and they certainly treat the customers extremely well. Can't fault them
My only fault I can find is that when I ordered items on line is the delivery drivers as if I am ordering to my place of work they never put items in letter box. They leave the items on top of letter box or on the floor where they are in full view to the public
Reply from FatFace
Hi Valerie, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Review of Private Eye
I refer to your magazine number 1545. The picture on the front page was disgraceful. The country was in mourning during this week for the sad death of Prince Philip. He hadn't even had his funeral. How can you be so disrespectful to a man who has served this country for 70 plus years and so disrespectful to our Queen who was in mourning. Shame on you
