PC

Private Customer

Austria

Reviews

Review of Nordicprostore

Rated 1 out of 5 stars

I placed an order on December 15th for for €1100 and it’s not arrived and I have no info.

I placed an order on December 15th
I have received no tracking data even though on the website it says deliveries take 3 - 5 business days. I contacted Nordic pro store which in itself was a near impossible task, I got one reply to say the order is in processing, that was December 17th and I haven’t heard anything since despite sending mails every other day. So they’ve taken €1100 and I have absolutely nothing for it, and disappointed kids as it was Christmas gifts I bought. Unbelievable it’s impossible to contact these people and they can get away with such antics.

December 15, 2024
Unprompted review

Reply from Nordicprostore

Hi,

We are very sorry for the inconvenience caused.
Our commitment to providing our customers with the best service is our top priority. We apologise that we have not been able to meet your expectations at this occasion.

We assure you that we are committed to resolving the problem as quickly as possible. Due to congestion delays in response and delivery times may occur unfortunately. Rest assured that our team will investigate the problem thoroughly.

Once again, we apologise for any inconvenience caused by this situation. Your satisfaction is of the utmost importance to us. If you have any further questions or concerns, please do not hesitate to contact us.

Kind regards
Nordic ProStore

Review of Creative Cables AT

Review of Unitrailer

Rated 5 out of 5 stars

Great service and great trailer

Great service and great trailer.
It arrived quickly and is of good build quality.
The only point I would make is that my Austrian number plate wouldn’t fit in the holder and the holder was riveted on, so I had to drill them out, buy another holder and then fit it.
This was a little frustrating.

June 25, 2022

Reply from Unitrailer

Thank you very much for your feedback! We haven't received such a information from our Austrian customers. Number plates are standardized for all European trailers, so such problems shouldn't take place.

Review of iBanFirst

Rated 4 out of 5 stars

Mostly a very good service

Mostly a very good service. Competitive rates, approachable and friendly team. Only improvement in my opinion is clarity on when transfers happen, how long they take and the preferred/required method. I was unaware we would have to use CHAPS to transfer into Cornhill, had I have known this I would have organised payment a few days prior to when it was required. I accept this is partly my fault but it was my first time dealing with such a transaction and with such considerable funds so a little more hand holding would have made it smoother and less stressful.
All in all a good service though and I will be using Cornhill again in the future

April 13, 2021

Reply from iBanFirst

Thanks for the detailed feedback. We appreciate it and will endeavor to ensure the particular area highlighted is as clear as possible moving forward.