Avoid like the plague
Avoid this company at all costs. I spent £80 on two stick on wall lights and they came 5 weeks later as a box of cheap ill fitting parts with no instructions. To make matters worse I was sent the incorrect shades, so I didn’t even receive what I purchased in the first place.
I then emailed customer services to request the correct shades be resent to me, with no reply, despite also messaging their seemingly active social media team.
I somehow managed to then put together the (incorrect) items while I waited for the replacement, and they are incredibly weak and cheap. My instinct was right and they have since fallen off three times and damaged my wall.
I am now left with damaged walls, incorrect items I didn’t order, and radio silence from the company with regards to any remuneration.
In summary, this company is an absolute con.
If there was a minus score I would have gone for that, they are not even worth the 1 star.
Reply from Iluminating