READ all the reviews before order…
Make sure you read the reviews before ordering. No money returns ? is this legal ?.
Prices (€ 225 for a shirt) does not match the bad quality at all. Design is not applicable to the photos.
Reply from luciee
Dear Caroline, thank you for sharing your feedback. We're sorry to hear that you were disappointed with your purchase.
We want to clarify that, as stated in our return policy, we offer store credit for returns rather than refunds. This is clearly communicated at checkout and on our website. We understand that this may not be ideal for every customer, but it’s part of our current policy as a small, independent brand.
We take quality seriously and strive to accurately represent our products through detailed photos and descriptions. We’re sorry to hear that the design didn’t meet your expectations — we always appreciate feedback that helps us improve.
If you’d like to discuss your concerns further, please feel free to reach out to our customer service team. We’d be happy to assist.
Kind regards
hello@lu-ciee.com