CG

Christopher Garofolo

United States

Reviews

Review of Tillys


Rated 1 out of 5 stars

Horrible experience, Don't Waste Your Time!

Horrible experience. Ordered some clothes for my daughter, been waiting almost an entire month for the package to arrive. Every time I call customer service I hear "very sorry, but there's really nothing we can do." They refuse to re-send any of the merchandise, and say that they can't refund my money until the package is confirmed to be lost. No idea how long that will take. This is the worst customer service I've encountered in a very long time, don't waste your time or money. Many other more trustworthy retailers selling the same brands/products.

March 21, 2021
Unprompted review