DO NOT BUY FROM THIS HORRIBLE COMPANY
DO NOT BUY FROM THIS HORRIBLE COMPANY. They sell a printer which supposedly works with a Macbook M1 Pro, but of course because they are stuck in the 1990s it did not. After troubleshooting for 2 hours with a tech, there was nothing that could be done, so naturally, a return was requested. I just received the notice of return and apparently I have to pay for shipping their piece of trash product back to them.
This is the last Brother product I will ever buy. Their products suck and end up as paper weights way before they should. Plus, the customer service is terrible.
Additionally, they are saying they can deny the return if the product isn't completely saleable when it arrives to their warehouse. It is your fault I am having to return this piece of trash. If you were actually Mac compatible like you claim to be, this wouldn't be a problem. This includes an original packing slip, which was not included in the box when I received it. Additionally, it was in a box that was way too big for the item and it was rattling around in the box when it was delivered because they didn't use any packing materials to keep the product safe.
This company deserves a total boycott. Do not buy from them!! You are the worst company ever!