Melanie-Jane Clark

My dog, Rafa, loves the treats from David's Dog Deli - I love that they are grain and gluten free, aswell as the fun packaging. Rafa has had a birthday cake from them for the last four years. Love that both David's are super helpful and friendly and like visiting them at the shop and their stand at the Tynemouth Market

Easy ordering, very swift delivery and a great tasting gin.

Prompt service and professional delivery

Parcel delivered on time and left in secure place

Abbie, the operator I was corresponding with was quick in her responses and chased down a refund for items that had been returned in store four weeks previously.

Very quick delivery. Blouse is beautifully tailored and lovely material, and true to size.

I’ve ordered a dog bed - had a receipt and told shipping takes 4-10 days: 9 days later I’ve had no update or acknowledgement of my email asking fir an update… #feelingscammed

It didn't get off to a great start: my flights had been linked with another couple who were on the same tour: I was unable to check in online - when I called the office I was told it was because I was on a group booking - I book travel for groups at work and everyone is able to check in individually. Also, seems odd as the couple I was linked with had booked in February and I booked in August. Arrival in Santiago was good, hotel in a good location. The second day - the tour of Santiago was brief, then we were taken to the SKY Tower; after going to the viewing deck we had a couple of hours of free time here before we went on to the vineyard: The Tower is above a shopping mall and the time would have been better spent on more time in the city, or taking us back to the hotel so we could organise something for ourselves. The trip to the Atacama Desert was very good, our departure from Santiago was delayed three hours during to tech problems with the plane, so it was a race to get to the Valley of the Moon in time for a walk and sunset, but it was fabulous, stupendous views. The optional tour to El Tatio geysers was fabulous, and returned in time for a couple of hours around the pool before a walk into San Pedro de Atacama which was a cute town. The salt flats and flamingos were great, the vista is unbelievable - Unfortunately the same could not be said for the visit to the Atacamena farm and the lunch. The lunch wasn't great, the staff looked utterly disinterested in us all and were mostly standing around chatting. The animals were in a pretty dire state, very skinny, and overcrowded in very smelly pens - would really suggest finding a different venue! Puerto Montt was a disappointment for me - the weather was atrocious (beyond anyones control!) which meant the activities were somewhat curtailed; we asked to be dropped back in town on the way back to the hotel so we could find somewhere to eat. Despite the guide telling us there were lots of restaurants, it was Sunday and everywhere was closing at 530p, so we had no option but to eat in the hotel, something I'm never keen to do on holiday - would rather be out locally. The bar only served sandwiches until 7p, so we had no option but to use the restaurant, which again didn't open until 7p, and unfortunately the restaurant managed to totally mess up my order - forgot to bring the starter, then left my main on a hot plate so the meat dried out! Puerto Natales was lovely, what we saw of it - it would have been nice to have longer here and have missed Puerto Montt (appreciate this may not have been possible due to the geography of the country and the distances) - we arrived, went for dinner and then left at 0830 the next morning but it looked like a nice place. Torres del Paine was amazing, hotel was fabulous, views were awesome. The boat trip to the glacier was fun. Our guide and driver worked on their afternoon off to show us things we hadn't been able to see the day before due to the Rangers strike. The sheep ranch we visited for lunch was lovely - very authentic experience and their sheep looked very well cared for. Punta Arenas - again, could have done with longer here, than arriving late afternoon and leaving late the next morning. What we saw was great - but would have been good to have had another day or two so could have maybe fitted in a trip on the straits, or out to see the penguins. If it was me putting together the itinerary I'd miss out the Lake District (too much like home!) and spend those days to have longer in Puerto Natales and Punta Arenas. Our guide, Valentina, was very good - very calm, knowledgeable and fun. I loved most of the places we visited - highlight for me was the Atacama Desert!

Prompt service, great product