AK

Andrey K

Netherlands

Reviews

Review of Keukenmagazijn

Rated 2 out of 5 stars

Good delivery, horrible installation process

Delivery of the kitchen was on time, but the installation experience was really terrible. The communication is bad, you have to jump between different departments.
They do not arrange for preparation of the installation so do not expect a turnkey solution.
If the installer (they use independent contractors) finds the preparation insufficient (wrongly placed connection points etc) you have to pay 500 Euro fine an jump through the hoops to arrange a new install date.

January 7, 2025
Unprompted review

Review of Keukenloods.nl

Rated 2 out of 5 stars

good sales, terrible installation process

The sales process was very nice and delivery was on time. However they use independent contractors for installation, so they do not really control the process.
Do not expect the whole solution from them, you have to remove the old kitchen yourself and prepare everything for the installation. If the installer finds that a connection point is not exactly where they want it to be you have to pay 500Eur fine and scheduling the new installation visit is a hell.

January 7, 2025
Unprompted review

Reply from Keukenloods.nl

Dear Andrey,

Thank you for your review. I’m glad to hear the sales process went smoothly and the delivery was on time. I’m sorry to hear the installation did not meet your expectations. Could you send your order number to emma@keukenloods.nl? Then I’ll check if there’s anything I can do to help you.

Kind regards,
Emma | Keukenloods.nl

Review of Flower Station

Rated 5 out of 5 stars

No problems

Everything was fine

February 1, 2022

Reply from Flower Station

Thank you for taking the time to rate us, sir, it means a lot to us!

Review of Zenni Optical

Rated 1 out of 5 stars

Used to be great but now stopped…

Used to be great but now stopped shipping to Netherlands citing "pandemics restrictions". There are no shipping restrictions to Netherlands, I receive parcels normally from all over the world.

March 5, 2021
Unprompted review

Reply from Zenni Optical

Thank you for posting your Zenni review of the shipping restrictions that have occurred due to the pandemic. We are sorry if shipments to the Netherlands were curtailed, and we apologize for any dissatisfaction you experienced as a result. We want to advise that some of the shipping restrictions that were placed last year have been removed. Therefore, we invite you to revisit our website, place an order, and when you are on the Payment page, please check the list of countries to which we deliver, and we hope that you see that the Netherlands is back on the delivery list.