simona oprea

United Kingdom

Reviews

Review of Flannels

Rated 1 out of 5 stars

I bought a pair of dolce & gabbana…

I bought a pair of dolce & gabbana sneakers that cost quite a lot of money after a few months of use or broke and can no longer be used, I contacted Flanels, they asked me for a bunch of pictures, I sent everything they asked for, the complaint is made since May well over 30 days at the beginning they said it takes a maximum of 30 days now they blame the brand I didn't buy from the brand and from flannel they have to solve the problem related to the customer not the brand having this experience I don't recommend wasting your money

July 31, 2024
Unprompted review

Reply from Flannels

Good morning Simona, 

Thanks for taking the time to give us some feedback.

We’re sorry to hear that your query is taking some time. This was really
disappointing to hear, and we’d love the opportunity to discuss this further.

We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.

We would love to get to the bottom of this to help you further as the situation
you’ve described is not the type of service we expect when shopping at Flannels.

Kind regards,
Courtney
Flannels Customer Services

Review of Euphoria One

Rated 1 out of 5 stars

Extensions with bad quality keratin

Extensions with bad quality keratin, I asked to return it, I explained the reason, I asked Leibal to be able to return it, I sent a bunch of emails and in each one they found another question about whether I want to return it, even though I specified exactly what happened, I don't recommend wasting money dishonest company

March 1, 2024
Unprompted review

Reply from Euphoria One

Good Morning Simona,

Thank you for your review, we are very sorry to hear this and we are keen to get this resolved for you.

We can see that you have raised an issue with our U-Tip fitting method whereby the Keratin is of a bad quality and does not stick as it should. We can see that the team have asked you to confirm via email if the hair has simply been fitted, however you have yet to confirm this with them.

If you have ordered our Heat Fusion Method, the only way to determine if the keratin would not adhere correctly is by attempting to fit the hair. Once the hair has been removed from the original hygiene bands and fitted, this does void our returns policy and we would not be in a position to accept this back for a refund.

We are more than happy to continue dealing with this matter via our complaints procedure and have you liaise with our Customer Care Team to ensure a mutual resolution is met, however we can see that our email team have tried to reach out to you twice via email and they have yet to receive a response.

If you are in a position to respond to this email, or contact our Customer Care team at customercare@euphoriaone.co.uk, we will be happy to look in to this further for you.

Review of Armani

Rated 1 out of 5 stars

This is what an Armani jacket looksver…

I bought a jacket and at the first wash it became a piece of garbage, all the fluff gathered and the yellow color came out on the outside, the jacket being white, I contacted Armani and they offered £25, the jacket costing £190, I do not recommend disposable products

February 12, 2024
Unprompted review

Review of JD Sports

Rated 1 out of 5 stars

Very bad collaboration lost order I…

Very bad collaboration lost order I promised to send another order and I did not send the order placed on 31 .08. 2021 to date I have not received any answer. Product value 121.79 £

September 15, 2021

Reply from JD Sports

Hello Simona,

Thank you for taking the time to leave us a review!

I'm sincerely sorry to hear that you've had a negative shopping experience with us and your order has not yet been received.

So we can look into this could you please email us at onlinereviews@jdplc.com with the reference #10005726. Also please include your full name /order number /email and billing address including postcode or please call us on 0161 393 7055 so we can assist you further.

Kind Regards,
Jasmine,
JD Sports Online Review Team.

Review of AIT Home Delivery UK Ltd

Review of J Parkers (Retail)

Rated 1 out of 5 stars

I bought mixed petunia seedling are…

I bought mixed petunia seedling are very small and the yellowed leaves are not satisfied at all with this company and the product received I do not recommend 😓

April 26, 2021
Unprompted review

Reply from J Parkers (Retail)

Hi Simona

I am sorry to learn that your petunias have not arrived in the perfect condition they left us in. If you haven't already done so please don't hesitate to give your details to our customer care team . They can be reached on sales@jparkers.co.uk

Kind regards
Trish

Review of Senorita Sparkles Ltd