Rachael Marsh, Customer service
What a pleasure to have the telephone call to Customer Service answered by a real person not a set of automated option after listening to ridiculous unwanted music.
The operator Rachael Marsh could not be a bettered as a promotion for the company Halls Greenhouses, courteous, very efficient, knowledge at her fingertips and all with a friendly presentation.
Long may personal service continue to be available to the public and hopefully many companies will learn from and follow your example.
Thank you Rachael Marsh for a very pleasant customer experience.