CA
Cathy
United Kingdom
Reviews
Review of Linley & Simpson
Review of Yodel by InPost
Parcel was left on doorstep
Parcel was left on my door step for over three hours even though the parcel specified it had to be signed for and given to a person. I was not able to rearrange the delivery for another day or give a safe place or a preferred neighbour. All these options were locked.
Lucky I live is a safe neighbourhood so the parcel was untouched when I got home.
April 23, 2024
Reply from Yodel by InPost
Hi Cathy, I understand that the driver left the parcel on the doorstep and a signature was required at the time of delivery. I am sorry for the delivery experience so far and I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Review of Eflorist Ireland
Flowers arrived and some were dead
February 9, 2021
Reply from Eflorist Ireland
Good evening,
Thank you for your feedback on the product received. We are sorry to hear that you were not happy with the flowers.
The bouquet that you have ordered is one of our couriered items, which is delivered in bud to ensure its freshness and protection on its journey. Once received, the flowers will need to have freshly cut stems and be placed in water with flower food. After a couple of days, we expect the flowers to bloom and resemble the advertised image. Information as to where this might occur is displayed on our website.
If once the flowers have bloomed, the bouquet still does not resemble the advertised image on our website, please kindly send us a photograph of the bouquet and our team will be more than happy to investigate this further for you.
Sincere apologies for the inconvenience caused.
Kind regards,
Teleflorist