Very bad experience
Very bad experience! I do not recommend ordering anything from this company.
Two of my packages(gifts) never arrived.
The first one I have ordered 09.12.2020. E-mail confirmed that is supposed to arrive the 14.12.2020. And guess what? It never arrived.
Customer service said they contacted the delivery company and promised me that the package will arrive before Christmas. It never arrived and in the end, they gave me a refund. Lucky me, but because of that my significant other never got a gift...
After this I was willing to order with them again, guess what? The same story! The customer service even changed my address last time so there should not be any mistake happening again, right?
Package is stuck at DPD and probably never coming to me...
So if you really wanna order something that will actually arrive. Just go for other company!
Sincerely
Sebastian