PO
Philip O'Rawe
United Kingdom
Reviews
Review of donaghys.co.uk
Review of Interparcel
2 day service took 4 days
48 hour service. Parcel picked up Tuesday so expected pn Thursday. Got text saying it would be delivered on Wednesday (ie a day early). It didn't come. The information shown on the tracking site then got confusing but the outcome was that it was delivered on Monday ie 2 days later than paid for. And DHL don't seem to work on Saturday which made it worse.
Hopeless service. Giclve me Royal Mail any day.
September 16, 2024
Reply from Interparcel
Good evening,
Thank you for taking the time to leave a review. I am very sorry the parcel took longer than expected. I can confirm the transit for this service is estimated and not guaranteed. I do apologies for the inconvenience caused.
Kind regards, Kayleigh, Interparcel Team Leader
Review of Currencies Direct
Excellent and friendly service from…
Excellent and friendly service from Jade. Great rate and quick transfer, clear process and website.
May 28, 2024
Unprompted review
Review of TOTUM
Got card mainly for Co-op 10% discount…
Got card mainly for Co-op 10% discount only to find discount stopped with little notice!
August 18, 2023
Reply from TOTUM
Thank you for your review. While we have discontinued the Co-op membership we are actively exploring new partnerships and discounts to provide even greater value to our members. Our supermarket savings are evolving with the launch of our TOTUM Cashback service. - It is now possible to save in a large range of supermarket chains including Asda (2.5%), Sainsbury’s (3.5%), Marks & Spencer (3%), Waitrose & Partners (3%), Farmfoods (3%).
Please see here the link to our new product where you can find more information - https://cashback.totum.com/
Thanks, Team TOTUM.
Review of Royal Mail
Dreadful customer experience
Dreadful customer experience. I spent around 30 minutes adding lots of stamps to the basket. Then I needed to login during checkout process. Logging in cleared the basket without warning - 30 minutes was wasted.
Appalling website implementation. No warning at all that you need to log in before you start to add items to the basket.
May 28, 2022
Review of instantprint
Print corrupted but efficient investigation and reprint
Some text was corrupted and did not match proof. This was very disappointing especially as print was reasonably time sensitive. It appears that there is no manual visual check of output before it is parcelled up for dispatch.
However Chloe was very efficient at sorting out the issue and getting the print redone.
May 19, 2022
Unprompted review
Reply from instantprint
Hi Philip,
I firstly want to apologise for the issues you did face when receiving your order! We are delighted to hear that Chloe sorted the issue efficiently and quickly to resolve.
Thank you for the review!
Many thanks, Brooke.
Review of UK2.net
Very helpful
January 12, 2021
Unprompted review
Reply from UK2.net
Dear Philip,
Kindly thank you for your nice feedback, and for the time you gave for it. It makes us really happy knowing that you enjoyed our services.
If you will have anything that you may need help in the future, please do not hesitate to contact our customer service team through your online account and we will happily help you.
Have a lovely day!
Feedback team