NT

Nick Trowsers

United States

Reviews

Review of tado°

Rated 2 out of 5 stars

TADO not compatible with new Worcester Bosch boilers

Set up the Tado X system in my large, old house.
I now have a new boiler (Worcester Bosch) which uses EMS2 as its communication protocol. TADO has decided not to invest in this protocol, so I have to operate my boiler using simple relay - negating many of the benefits of a new boiler.

I also see that TADO have shut down their community forum - a place where owners could share experiences and tips. What are TADO afraid of?

August 21, 2025
Unprompted review

Reply from tado°

Hello Nick,

Normally customers that already have tado consult with us or our Help Center when they're going to acquire a new boiler to first understand if it's going to be compatible or not before making their decision. It is really unfortunate to find out afterwards because one didn't used the resources that were available to them.

This is for example one of the topics for which the Community was not helpful. Disinformed people consulting there instead of our support or Help Center was being mislead without solving their problems.

Best regards,
Your tadoº team.

Review of Heatable

Rated 5 out of 5 stars

Installer (Tony) was honest about the…

Installer (Tony) was honest about the downsides of our choice to have a combi boiler installed in alarge house with mediocre water pressure. So we changed the instal to a standard boiler which Tony installed professionally - even putting protective cloth all the way from the basement to the front door.

July 17, 2025

Reply from Heatable

Hey Nick,

We believe honestly is the best policy. Sometimes changing boiler types or going for the biggest sized boiler isn't always useful and is just spending money with no benefit. We would rather guide you towards suitable boilers and suitable sizes instead of upsell you to a unit you wouldn't need. 🤌🏻

I'm glad Tony was able to have a look at the set up and give you a heads up on a better alternative for your home. Tony is a brilliant engineer and always puts care into every job he tackles. 😎

Best Wishes,
Ruby 😺

Review of Treatwell

Rated 5 out of 5 stars

Open on Sunday

Took lots of time to do a thorough job with my daughter's cut and highlights. Very professional and daughter very happy with end result.

June 22, 2025
Unprompted review

Review of Birchwood Group

Review of ChargedEV

Review of FlexiRoam Asia Limited

Rated 4 out of 5 stars

Problem dealing with issues, but eventually sorted

The app works ok, but the customer service is robotic. I've spent several hours trying to get my mobile number linked to the calling feature. The required SMS message was never sent, and customer service keep sending the same responses over and over again, despite promising to sort it out.

Updated as issue eventually sorted out. Thank you.

October 31, 2022
Unprompted review

Reply from FlexiRoam Asia Limited

Hi Nick, we are so sorry for the inconvenience. Based on the information we have, we can see that our support team has assisted to set your caller ID manually. If you have any other issues, please reach out to our support team at support@flexiroam.com. Thank you.

Review of Sunset Cycles

Review of ExpressTest

Rated 1 out of 5 stars

Do not use. They are an amateur company happy to take your money and then disappear.

Booked and completed a test on 5th January. Past 10pm on the 6th and no results. No follow up email. Nothing at all. They are cowboys.
I now have to cancel my flight. I will be suing them and using Halo testing at the Sofitel who have a much better reputation.

January 6, 2021
Unprompted review

Reply from ExpressTest

Hi Nick, thank you for your comments. We are extremely sorry for the issues which you encountered when using our screening service. We have recently experienced a number of technical issues which have prevented us from offering the customer service we aspire to and as a result of this, we have disappointed some customers. Our team has worked hard to resolve these issues and we are now able to respond to questions and concerns much more quickly. We hope that you have already been contacted by the ExpressTest team and that your issue is now resolved. If this is not the case, could you please contact us via https://support.expresstest.co.uk/making-a-complaint/ and quote Trustpilot and we will contact you directly to discuss and resolve your problem. Thank you for your patience and once again, our sincere apologies for the issues caused. Many thanks, AC