Reply from Servicing Stop
Thank you for taking the time to share your thoughts with us Mark.
We're glad to hear that you are happy with the service that you have received and we hope to see you booking with us again in the future :o)
MA
Mark
United Kingdom
Reviews
Review of Servicing Stop
Review of GO Outdoors
Received email to tell me items were…
Received email to tell me items were ready to collect. Drove all the way to the store and items couldn’t be found. Had to pick them off the shelf myself and 1 item wasn’t in stock. Very poor click and collect service.
October 6, 2025
Unprompted review
Reply from GO Outdoors
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Review of Swimbooker
Review of NCP National Car Parks
YOU ARE IMBECILES
For the last 3 years I have been receiving unlawful PCN’s for parking at Grays C2C station. I have made repeated complaints and have had multiple assurances that the matter has been resolved and I would not receive anymore PCN charges. Today the postman delivered 3 more PCN’s.That makes a grand total of 21. I AM A BLUE BADGE HOLDER AND HAVE AUTHORISATION EMAILS ALLOWING ME TO PARK FREE OF CHARGE. Even after a phone call from a customer services manager back in April of this year I’m still getting fines. I WILL NOT be appealing these latest fines. I beg you to take me to court. I’m sure the judge will find in my favour and hold you accountable for all the stress and anguish I have been through for the past 3 years. YOU ARE A COMPLETE SHAMBLES.
July 19, 2025
Unprompted review
Reply from NCP National Car Parks
Dear Mark, thank you for your recent Trustpilot review. We are sorry to hear your feedback and would be happy to review your PCN issuance with you. Please do respond to the information request we sent a short while ago or email us at TPNCPreviews@ncp.co.uk so we can discuss the case with you. Best regards, NCP
Review of Total Fishing-tackle
Absolute pleasure dealing with TFT
Absolute pleasure dealing with TFT. Cant fault the service at all.
Thank you
April 24, 2025
Unprompted review
Reply from Total Fishing-tackle
Hi Mark,
Thank you for the kind words! We're thrilled to hear that you had such a positive experience with us. It’s always a pleasure serving customers like you, and we’re so glad we could meet your expectations.
Thanks again for choosing TFT – we look forward to helping you again soon! 😊
Kind Regards
Emily
Customer Service & Sales Manager
Review of NCP National Car Parks
Your are literally taking the P**s now
Your are literally taking the P**s now. This is the 17th PCN I have received. I AM A BLUE BADGE HOLDER. I HAVE AUTHORISATION FROM YOURSELVES TO PARK AT C2C GRAYS STATION. I will not be appealing or paying this PCN and I urge you to bypass the bailiff’s and take me straight to court. I will look forward to my day in front of a judge to show what a sham company you are. I will also be taking legal action with a view to claim damages for harassment and distress caused by you to myself. Please do not send a bot apology as you never respond anyway. I am sick and tired of your companies poor attempts to intimidate me. You’ve picked a fight with the wrong person. This has been an ongoing issue for the past 3 years. Enough is enough.
Just had a call from customer service manager. Appears there is a problem with the company that supplies ANPR data to NCP. Based on that call I am happy to upgrade my star rating and hope that this is the end of the saga.
March 18, 2025
Unprompted review
Reply from NCP National Car Parks
Dear Mark, thank you for sharing your thoughts with us. We’re disappointed to hear that your experience wasn’t ideal. We’d like the chance to resolve this. Please contact us directly so we can assist you. Please do respond to our info request we have just sent or email us at TPNCPreviews@ncp.co.uk when convenient. Best regards, NCP
Review of NCP National Car Parks
Here we go again useless NCP
Here we go again. Last year I made a massive complaint against NCP car parks for multiple PCN fines even though I have registered my blue badge which entitles me to free parking. Got another one today.
Complete joke
Gave the details you requested over a week ago and still not heard anything from you. Once again, a complete joke of a company. At least cowboys wore stetsons
February 19, 2025
Unprompted review
Reply from NCP National Car Parks
Dear Mark, good morning and many thanks for sharing your recent review here on Trustpilot. We are sorry to hear your feedback from parking with NCP and apologise for the inconvenience you have been experiencing to date. Please do contact us at TPNCPreviews@ncp.co.uk or respond to our information request we have sent you so we can review this with you. Best regards, NCP
Review of NCP National Car Parks
Absolutely disgusted with NCP
All been sorted now. Thanks to Bryony who helped resolve the situation. Upgraded review to 3 stars. Sorry cannot give more stars but this should have never got to this in the first place. Absolutely disgusted with NCP. I am registered as a blue badge holder which entitles me to free parking at Grays C2C car park. Since registering and getting approval from NCP I have received 17 PCN charges. The latest 6 have been appealed but now they want £20 admin fee rising to £100 if not paid in 14 days for each PCN. I have done nothing
wrong. You have issued the PCN’s in error. Terrible company.
May 21, 2024
Unprompted review
Reply from NCP National Car Parks
Dear Mark, good morning and many thanks for sharing your recent review here on Trustpilot. We are sorry to hear your feedback regarding your PCN issuance and apologise for the inconvenience you have been experiencing to date. Please do contact us at TPNCPreviews@ncp.co.uk or respond to our information request we have sent you so we can review this with you fully. Best regards, NCP
Review of Cazoo UK
Easy and very good communication
March 22, 2023
Reply from Cazoo UK
Hello Mark,
Thank you for taking the time to leave a review!
We are glad to hear that you found our communication easy and effective. We strive to provide clear and timely communication with all of our customers, so we appreciate your feedback.
Please don't hesitate to reach out to us if you have any further questions or concerns. We value your business and look forward to serving you again in the future.
Kind regards,
Aileen
Cazoo Customer Support
Review of Motorway
Very easy process
Very easy process. Great communications. Will definitely use again
March 24, 2023
Unprompted review
Review of Performance Direct
Dealt with Keeley today and found her…
Dealt with Keeley today and found her to be very polite, courteous and helpful. My second year with Performance direct and even with a brokers fee they were still the cheapest around. Very happy customer. Thank you
February 16, 2021
Reply from Performance Direct
Hi Mark,
Thank you for leaving us a 5-star review. I'm delighted to hear that you are satisfied with the polite, courteous and helpful service provided by our adviser. Your feedback on Keeley is appreciated and will be passed onto her manager.
Many thanks,
Callum
Performance Direct
Review of Fogstar
Excellent customer service
After awful service from Royal Mail I contacted customer service who went above and beyond to resolve my issue. Particular praise goes to Lauren who dealt with my issue. Thank you
January 5, 2021
Unprompted review