The online process was simple and straight forward. I was impressed with the delivery time and the up to date process that was given. I would recommend Asda online doctors as there is no awkward interaction unless you need it. 100% recommended by me.
I had my hopes pinned on a good nights sleep with the Simba mattress but this has not materialised yet. I will give it another few weeks to bed in. I wake up 5 to 6 times a night due to aches and pains and thought the simba mattress would help.
February 26, 2022
Reply from Simba Sleep
Hi James,
Thank you for taking the time to share your feedback with us. We are sorry to hear that you are yet to fall in love with your brand-new Simba Hybrid Mattress.
Customer feedback has led us to believe that you should always give your mattress thirty nights to bed in - any new mattress can feel a bit different at first! Thirty nights will also give your Simba enough time to adapt to its new environment and your regular sleeping position.
Remember, your new Simba mattress comes with a 200-night sleep trial, so you have plenty of time to make your final decision on it. If you are finding your current Hybrid to be too firm for your needs, remember that we offer a softer feel as you go up in range. Please kindly contact our support team on hello@simbasleep.com if you'd like to discuss the best options for you.