AL

Alex

Australia

Reviews

Review of mycar Tyre & Auto

Review of ENGIE


Rated 4 out of 5 stars

Confuse booking system

It was rather confuse to arrange new connection of new property on 16/12 and disconnection of old property on 6/1.

I spent 2 long calls explaining my plans (very polite and well trainned operators, though) and I would still receive a text saying "This is to confirm disconnection on 17/12".

Otherwise, all went very well.

December 19, 2024

Reply from ENGIE

Hi Alex, thank you for reaching us and for highlighting the confusion with the booking system. We're glad to hear our team was polite and well-trained. Your input will help us improve our processes. We're pleased that everything else went well and appreciate your patience. Thanks, Aeriel.

Review of Booking.com


Rated 1 out of 5 stars

No humans to assist if things go wrong

I had an issue booking an airport taxi and tried to contact their customer services. I sent all info they required and they kept sending me the same stupid scripted email requesting the info I had already sent. This cycle lasted 4 or 5 email until I gave up and requested the transaction to be reversed by my bank. It is I M P O S S I B L E to speak to anyone in this company. This is a Dutch scam company, don't get close to it!

June 12, 2024
Unprompted review

Review of Onsport


Rated 1 out of 5 stars

Too slow to ship. Is this a scam after all?

THE CORRECT ONSPORT TELEPHONE NUMBER IS 1300 351 461 - FOR ANYONE WIILING TO CHASE THEIR ORDER

YOU CAN REPORT ONSPORT.COM.AU TO CYBER.GOV.AU

I placed an order on 27 November 2020. The money was taken from my credit card on 27 November. After one week no emails from company advising about the shipment. The online chat has been offline each time I have visited the site since 27 November. I wrote them an email and did get a reply telling me it would take 10 business days for products to be shipped (that is slow!). Today is 14 December and I haven't got any update yet. I wrote them another email again and have not received a reply. This must be one of the worst, sluggish, online experience I have had. Where is the good customer service and fast delivery advertised? Now I am running the risk of not receiving the goods I ordered before Christmas, and they will certainly blame it on the post service, when in reality it is their fault for taking too long to ship my order. I am really unhappy with this situation.

December 13, 2020
Unprompted review