RI

Ricky

Italy

Reviews

Review of AliExpress


Rated 1 out of 5 stars

Aliexpress don't give me the refund still after two months

I bought 2 extender with solar panels, after few months they stopped working so after long long long chats with aliexpress customer service, they agreed to send them back and have a refund of around 178$ (around 180 euros) since they don't want to give me back the money on the original payment (because via paypal was too easy) the kept on asking for bank account informations. I gave them all the informations they wanted but they find excuses not to send the money back like "the informations are incomplete" but as I ask what informations they needed they reply by saying my answer isn't valid and they are going to close the case.... what? the seller is a scammer that sells bad stuff and you back him up not giving me the money back after I ALREADY HAVE SENT YOU THE PANELS TWO MONTHS AGO?
I will ask my friend, that's a lawyer, what to do, maybe I can sue them and maybe start a class-action against Aliexpress because this is out of the world!!!!

September 22, 2025
Unprompted review

Reply from AliExpress

Dear Customer,
Thank you for reaching out, and I truly appreciate your patience as we work to resolve this matter for you.
To move forward, I kindly recommend reaching out to your dedicated customer service representative directly. They are best equipped to assist you with your specific case and will guide you through the process. Please be sure to provide any relevant evidence or documentation that supports your situation—this will help us better understand the issue and find a solution more efficiently.
Please trust that we are genuinely committed to helping you and ensuring a fair resolution. Your satisfaction is important to us, and we’ll do everything we can to address your concerns.
Thank you for your understanding and cooperation.
Best regards,
AliExpress Customer Service Team

Review of AliExpress


Rated 1 out of 5 stars

Aliexpress is keeping my refund money for no reasons

Again it's a month that i'm waiting for the refund of 197 dollars for the goods I sent back. Aliexpress is becoming so messy and if you contact the customer service they open a request for another customer care that asks for the same things over and over... Multiple emails to ask always the same things. It would have been much easier if they gave me the refund in the original payment (paypal) but they decided to send a bank transfer that never arrived in almost two months... They are keeping my money and the goods

September 20, 2025
Unprompted review

Reply from AliExpress

Dear Customer,
Thank you for reaching out, and I truly appreciate your patience as we work to resolve this matter for you.
To move forward, I kindly recommend reaching out to your dedicated customer service representative directly. They are best equipped to assist you with your specific case and will guide you through the process. Please be sure to provide any relevant evidence or documentation that supports your situation—this will help us better understand the issue and find a solution more efficiently.
Please trust that we are genuinely committed to helping you and ensuring a fair resolution. Your satisfaction is important to us, and we’ll do everything we can to address your concerns.
Thank you for your understanding and cooperation.
Best regards,
AliExpress Customer Service Team

Review of SHEIN


Rated 1 out of 5 stars

The negative review doesn't appear on the product I bought

I gave a negative review to a product for frizz hair of slow sunday since It didn't work at all neither for me or my mother or Friends... I was thrilled to buy that since I saw the thousands positive reviews and Just few negative. Mine don't appear on the reviews. I think they try to show only positive and few negative Just to make people buy the stuff on their platform or either they are fake because the effect of the product last just 20 minutes and the effects fade as soon as the hair dry out.

September 16, 2025
Unprompted review

Reply from SHEIN

Hello!
I hope you have a wonderful shopping experience here.
To protect your personal information, we suggest you contact us via the link: https://it.shein.com/robot?page=navigationBar
You can type your question directly in the message box for a response.
Or you can contact customer service via the app.
Click Me -> Support -> Customer Service and type your question directly in the message box for a response.
If the answer doesn't match, please go ahead and describe the issue in detail. We will help you further.
Thank you and have a great day! ❤️

Review of AliExpress


Rated 1 out of 5 stars

Aliexpress is keeping my money of the refund for no reason!!!

After a month and half from sending back the goods to Aliexpress, they told me that they haven't done any refund of about 180 Euros yet after asking me all the details at the beginning of august and a long long journey to reach the agreement. They keep on asking for informations, and they find every excuse to not giving back the money. It would have been much easier to make a refund with the original payment (paypal) but they said they don't want to do like that! They are stealing my money!

September 16, 2025
Unprompted review

Reply from AliExpress

Dear Customer,
Thank you for reaching out, and I truly appreciate your patience as we work to resolve this matter for you.
To move forward, I kindly recommend reaching out to your dedicated customer service representative directly. They are best equipped to assist you with your specific case and will guide you through the process. Please be sure to provide any relevant evidence or documentation that supports your situation—this will help us better understand the issue and find a solution more efficiently.
Please trust that we are genuinely committed to helping you and ensuring a fair resolution. Your satisfaction is important to us, and we’ll do everything we can to address your concerns.
Thank you for your understanding and cooperation.
Best regards,
AliExpress Customer Service Team

Review of AliExpress


Rated 1 out of 5 stars

No money back still after a month

I bought two solar panels with battery inside one year ago. After few months they stopped working. They didn't hold the charge anymore. Few words: They are CRAP. I contacted ALIEXPRESS customer care and after loooooooooong tedious replies, they agreed to let me send back the items. I sent them back and they were supposed to give me back my money but they decided to give a voucher that I never requested. After many other emails, they agreed to send back my money with bank transfer and not PAYPAL as the original payment (ad more easy way) it was almost 10 days for them to aknowledge the informations of my account. At the end they said they made the bank transfer and told me to wait untill 20 days. Beside the fact that it doesn't take so much for a bank transfer to arrive, it is one month that I'm waiting for the bank transfer to arrive! Aliexpress is getting worst and worst year after year! I'm going to stop buying from them because it's getting awful to have a refund of valued stuff! The reply they give here it's just to look kind and present, so far, nothing have happened!!!

September 12, 2025
Unprompted review

Reply from AliExpress

Dear customer,

Sincerely apologize for the inconvenience caused.

We immediately checked your order, and found the order has been refunded. Please contact your bank for more information. If you have any other questions, please go to our Help center page【https://helpcenter.aliexpress.com/s/BuyerHelp?】 for online customer service.

Your understanding and cooperation are deeply appreciated.

Best regards,
AliExpress Customer Service Team

Review of Dhl Express


Rated 1 out of 5 stars

Privacy Zero

Ho comprato un sex toy dalla Germania. Quando è arrivato a casa, il pacco era palesemente stato scartato e imballato in un pacco dhl e nello scotch c'era la scritta REPACKED cioè nuovamette imballato e la nuova etichetta DHL partito da Carpi al mio indirizzo. I casi sono due, o il venditore ha imballato il pacco con la carta igienica e quindi si è rotto (dubito visto che fino ad ora non ci sono stati questi problemi) oppure i Signori di Dhl express italiani hanno una grande curiosità di vedere cosa compra la gente visto che certe volte può capitare che arrivino pacchi con angoli con lo scotch o toppe o rinforzi, ma un totale rimballamento del pacco non mi era mai capitato. Mi domando dove sia la privacy.

September 1, 2025
Unprompted review

Review of Dhl Express


Rated 1 out of 5 stars

Zero Privacy

I bought some SEX TOY on a platform from Germany. Once it arrived in Italy they opened it and they put the duck tape REPACKED. They also put a new label for the shipping from the Italian Headquarters to my address. That's unbelievable. The privacy in non-existent!!!

September 1, 2025
Unprompted review

Review of Dhl Express


Rated 1 out of 5 stars

Zero Privacy

I bought some SEX TOY on a platform from Germany. Once it arrived in Italy they opened it and they put the duck tape REPACKED. They also put a new label for the shipping from the Italian Headquarters to my address. That's unbelievable. The privacy in non-existent!!!

September 1, 2025
Unprompted review

Review of AliExpress


Rated 1 out of 5 stars

Awful Customer Care

I bought 9 months ago four solar panels with batteries inside. The AD said there was two years of warranty so, since the batteries don't hold the charge anymore since few months (they are crap) I contacted the seller who is also the producer of the panels and asked for the replacement batteries. After the proofs I sent them (that the light was blinking red after the entire sun- exposure so the batteries are faulty) They told me they can't send the batteries and that's all, they didn't find no other solutions. So I contacted the Aliexpress customer care and as always they want 100 proofs that the device isn't working, they ask to upload a youtube video or google drive etc... I'm thinking that they want to make you loose time and efforts so you don't proceed any longer! It's getting worst and worst year after year

June 4, 2025
Unprompted review

Reply from AliExpress

Dear Customer,
Your dedicated customer service representative has already sent the solution to your email. Please check your inbox and review the details. If you have any questions or need further clarification, feel free to reply to the email to communicate with the customer service team.
We hope this helps you resolve the issue smoothly. Wishing you all the best in resolving this matter!
Best regards,
AliExpress Customer Service Team

Review of Airbnb


Rated 1 out of 5 stars

they take too much money

As an host I can't tolerate the huge amount of Money they take from tourists renting my house 14% and 4% from me. This is a total unacceptable amount of Money

February 17, 2025
Unprompted review

Review of Xiaomi Global


Rated 1 out of 5 stars

On the long run, not good

The phones, after a while have always some issues. The prices aren't competitive with other brands. The only positive thing is the camera, but all the installed apps from mi aren't removable like mivideo and if you disconnect the xiaomi account you get notifications to sign-in many times a day.

February 16, 2025
Unprompted review

Review of x.com


Rated 1 out of 5 stars

Nothing good to say about this…

Nothing good to say about this platform... I had my profile but I deactivated since you can't say anything that you are attacked by spamming bots or stupid people (or AI generated bots it isn't clear)

February 16, 2025
Unprompted review

Review of Twitter


Rated 1 out of 5 stars

Nothing good to say about this…

Nothing good to say about this platform... I had my profile but I deactivated since you can't say anything that you are attacked by spamming bots or stupid people (or AI generated bots it isn't clear)

February 16, 2025
Unprompted review

Review of Amazon


Rated 1 out of 5 stars

Prezzi improponibili

I prezzi sono improponibili. Altissimi rispetto ad altre parti. Solo quando ci sono delle super-offerte capita che ci siano degli affari, altrimenti no. Per i prezzi che hanno, i dipendenti dovrebbero essere pagati 3000 euro al mese.

February 16, 2025
Unprompted review

Review of Leroy Merlin Italia


Rated 5 out of 5 stars

Molta scelta

Nel loro sito c'è un sacco di roba, riuniscono anche negozi esterni quindi c'è l'imbarazzo della scelta. Le spedizioni sono un po lente ma va bene.

February 16, 2025
Unprompted review

Reply from Leroy Merlin Italia

Buongiorno Ricky, siamo felici nel sapere che la tua esperienza è stata positiva! Ci impegniamo costantemente per offrirVi un buon servizio. Buona giornata.
Arianna - Customer Care

Review of ComeNuovo


Rated 5 out of 5 stars

Ottimo sito

Ottimo servizio, ottima idea di riciclare gli oggetti nuovi ma con piccoli difetti. Spedizioni sempre rapide e se capita un problema tipo sulla spedizione in ritardo (non per loro volere ma del corriere) ti contattano loro. Addirittura due volte per dare aggiornamenti e spiegazioni.

February 16, 2025
Unprompted review

Review of Netflix


Rated 1 out of 5 stars

No words

After we pay, after we have to watch tons of advertisements, they don't want you to watch it out of your common wifi. Why? because they want your money and make you pay more and more! The movies are compared to other platforms that cost half of netflix.

February 13, 2025
Unprompted review

Review of www.disneyplus.com


Rated 1 out of 5 stars

bad and old movies

after what someone pays they dare to block the access if you are not on the same tv with the same connection. Also the movies are always the same. No new stuff! I dont want to pay to see all the seasons of the Kardashians to know if they peed or shit or if they cry for a bag...

January 29, 2025
Unprompted review

Review of Twitter

Review of Tesla


Rated 1 out of 5 stars

I can't understand the fixation that…

I can't understand the fixation that few have about tesla. The aesthetics and features, to me, aren't worth the money for a tesla. The tesla rechargeable columns occupy precious spots at the mall that could be used for people with mobility deficiency instead. Aren't the electric cars bought to make less pollution? well then buyers can walk few meters more to make it to the mall entrance

December 24, 2024
Unprompted review