AR

Andrew Rendel

United Kingdom

Reviews

Review of London Box Sash Windows Ltd


Rated 5 out of 5 stars

Really good windows and friendly, helpful customer service.

London Box Sash came and installed new windows for us while we were away on holiday. We got back and the windows looked great and the house was cleaner and tidier than when we left!

So far we've been really pleased with the windows which have cut down our condensation issue significantly. The real test will be this winter but so far we're really pleased with the look and performance of these windows.

July 24, 2023
Unprompted review

Review of Charleslyndon


Rated 5 out of 5 stars

Very knowledgeable and helpful without ever trying to sell anything we didn't need.

I spoke to Charles Lyndon about a Knotweed problem. Omar, one of the paralegals, was incredibly helpful and reassuring. Gave advice on the best thing to do next and reassured us that what we were already doing was the sensible approach. He didn't once try to sell us advice or legal work which we didn't need and also went out of his way to give additional information that would be helpful for us.

This all meant that we never actually became clients of Charles Lyndon but if I had a similar problem again and needed legal advice I would go straight back to them as the experts on this matter.

August 10, 2023
Unprompted review

Review of Yogamatters


Rated 5 out of 5 stars

Great online customer service

Confusion between my wife and I meant I ordered the wrong mat twice from Yogamatters. Both times they were quick to refund and sent quick, personal emails straight back to let me know what was happening with my refund process. Top notch customer service.

May 12, 2023
Unprompted review

Reply from Yogamatters

Hi Andrew,

It gives us much pleasure to know that you enjoyed our service. Your kind words encourage us to continue doing our best to make sure every customer’s experience is a memorable one. Thanks again, and have a wonderful day.

Have a nice day.

Best Wishes,
Krisztian & The Yogamatters Team

Review of Intelligent Insurance


Rated 1 out of 5 stars

Wasted 90 minutes on a non-quote

I was put through to Intelligent Insurance from Compare the Market. After 90 minutes entering, re-entering and checking information on the two websites I finally got a quote (more than the price Money Supermarket had said it would be). Unfortunately it was only at this point that they told me they could only insure my home if I changed all of my locks, installed an alarm system, inspected my roof (only possible with scaffolding) and a number of other requirements. It was a complete waste of my morning as I needed insurance for the house that I live in today, not some imaginary future house with new locks, alarms, etc. etc.

An incredible waste of time and very frustrating. I would strongly advise anyone for whom Intelligent Insurance comes up on a price comparison website to avoid it and save themselves the pain/frustration.

January 19, 2021
Unprompted review

Reply from Intelligent Insurance

Dear Mr Rendel,

I’m sorry to hear you have had this experience. We always appreciate receiving customer feedback as this helps us to improve when things go wrong.

I am looking into your comments and will write separately to you.

Kind regards,
Chris Wade
Quality and Risk Manager

Review of Plants4Presents