United Kingdom
Review of ScS Sofas
As far as delivery is concerned absolutely brilliant. The rest of my experience from the date of order in January to September absolutely rubbish. Would never go to SCS again
Review of ScS Sofas
Ordered 2 armchairs on 17th January. They were delivered on the 18th April - wrong colour and one of the power leads was broken. They promised to reorder the correct colour but as of yet they have not even been ordered by the manager at the Farnborough branch. He is useless by the way. I have phonedCustomer Service in excess of 30 times and although they have rang me back most of the time nothing has been resolved. I am now passing this to a third party to claim my money back. If I could give Minus 5 stars I would.
Reply from ScS Sofas
Good Morning Pat,
Sorry to hear about the concerns you have noted within your review, We can appreciate that this must have been frustrating for you and apologise for any upset caused.
If you can please send us a screenshot of your review and your order number or address and postcode to socialmedia@scs.co.uk and we can certainly take a look into this for you.
Many thanks,
Brad - ScS Social Media Team
