CB

C B K

United Kingdom

Reviews

Review of DHL Parcel UK

Review of Dhl Express

Review of DHL Express UK


Rated 1 out of 5 stars

IRRESPONSIBLE, no update on my parcel even after months.

IRRESPONSIBLE, no update on my parcel even after months. Lost and forgotten.....!!!!!!!!!!

No accountability. Simply carelessness.

June 17, 2025
Unprompted review

Reply from DHL Express UK

Dear C B K,

Thank you for taking the time to leave a review.

I'm extremely sorry that we've not been able to meet your expectations on this occasion, and even more so for the complications you've faced up to this point.

Our investigations team are currently looking into the matter further, and will be doing their utmost to rectify this issue within a timely manner. Once the team have an update, they will contact you directly.

I can completely understand your frustration with this situation, and I do hope the matter can be resolved as soon as possible for you.

Kind regards,

Amrick

Review of DHL

Review of Dhl Express

Review of DHL Express UK


Rated 1 out of 5 stars

NO ACCOUNTABILITY AND NO COURTESY

Its been more than a month my parcel is lost due to DHL incompetence. DHL dont have courtesy to inform updates related to it.

June 10, 2025
Unprompted review

Reply from DHL Express UK

Dear C B K,

Thank you for taking the time to leave a review.

I'm extremely sorry that we've not been able to meet your expectations on this occasion, and even more so for the complications you've faced up to this point.

Our investigations team are currently looking into the matter further, and will be doing their utmost to rectify this issue within a timely manner. Once the team have an update, they will contact you directly.

I can completely understand your frustration with this situation, and I do hope the matter can be resolved as soon as possible for you.

Kind regards,

Amrick

Review of DHL Parcel UK

Review of DHL

Review of DHL

Review of Dhl Express

Review of DHL Express UK


Rated 1 out of 5 stars

Lost my parcel and not bothered to provide updates

DHL Express lost my parcel and not bothered to provide updates!!!!!!!! Ridiculous service.......
Very IRRESPONSIBLE and UNTRUSTWORTHY

How many months do I have to wait?????

June 2, 2025
Unprompted review

Reply from DHL Express UK

Dear C B K,

Thank you for taking the time to leave a review.

I'm extremely sorry that we've not been able to meet your expectations on this occasion, and even more so for the complications you've faced up to this point.

Our investigations team are currently looking into the matter further, and will be doing their utmost to rectify this issue within a timely manner. Once the team have an update, they will contact you directly.

I can completely understand your frustration with this situation, and I do hope the matter can be resolved as soon as possible for you.

Kind regards,

Amrick

Review of DHL


Rated 1 out of 5 stars

Irresponsible to find my parcel

Irresponsible to find my parcel. Taking weeks and months just to find my parcel.

Parcel from UK to India is delivered to Tunisia???????

Now taking ages to get hold of it. Ridiculous :( :( :(
Hopeless.......

May 22, 2025
Unprompted review

Review of Dhl Express


Rated 1 out of 5 stars

Irresponsible to find my parcel

Irresponsible to find my parcel. Taking weeks and months just to find my parcel.

Parcel from UK to India is delivered to Tunisia???????

Now taking ages to get hold of it. Ridiculous :( :( :(
Hopeless.......

May 22, 2025
Unprompted review

Review of DHL Express UK


Rated 1 out of 5 stars

Irresponsible to find my parcel

Irresponsible to find my parcel. Taking weeks and months just to find my parcel.

Parcel from UK to India is delivered to Tunisia???????

Now taking ages to get hold of it. Ridiculous :( :( :(
Hopeless.......

May 22, 2025
Unprompted review

Reply from DHL Express UK

Dear CBK,

Thank you for taking the time to leave a review.

I’m extremely sorry to hear about the experience you’ve had.

I have checked the tracking number you have provided and can see that the issue has already been raised with us. It is currently being investigated and resolved as quickly as possible by our specialist team. I recommend for you to await their contact for further updates regarding this.

Kind regards,

Billie

Review of DHL

Review of DHL Express UK


Rated 1 out of 5 stars

Zero investigation for my lost parcel

Every time I called DHL Express customer care, all they did is opening new file of investigation without any progress of actual investigation in last 13 days. Very worrying situation. My important documents are at stake.

May 15, 2025
Unprompted review

Reply from DHL Express UK

Dear C B K,

Thank you for taking the time to leave a review.

I'm extremely sorry for the complications which have taken place up to this point, and even more so for that this issue hasn't yet been resolved.

I appreciate how frustrating this process has been, however please be assured the matter is currently being looked into further by our investigations team. Once the team have an update, they will contact you directly.

Apologies again for the inconvenience caused, however our investigations team will be doing their utmost to rectify this situation as soon as possible.

Kind regards,

Amrick

Review of DHL Express UK


Rated 1 out of 5 stars

Lost my parcel

Its been 12 days. No one in DHL knows where is my parcel. Sent all the evidences. Already paid chunk of money for the delivery to be faster. Hopeless situation!!!!!!!

May 14, 2025
Unprompted review

Reply from DHL Express UK

Dear C B K,

Thank you for taking the time to leave a review.

I'd like to express my sincere apologies for the issues which have arisen up to this point. I can completely understand your disappointment, as this level of service is far acceptable nor the standard we wish to promote.

The situation is currently being looked into further by our investigations team, who will be doing their utmost to rectify this issue. Once the team have an update, they will contact you directly.

Again, I'm ever so sorry that we've not been able to meet your expectations on this occasion. I do hope the matter can be resolved as soon as possible.

Kind regards,

Amrick

Review of Veenas - Groceries Online Shopping in UK


Rated 5 out of 5 stars

Indian grocery and puja items

Well packaged grocery delivered within agreed time.

December 11, 2020
Unprompted review

Reply from Veenas - Groceries Online Shopping in UK

Dear CBK,
Thank you so much for your feedback. We really appreciate you being our customer and helping to share the world know about us, we look forward to serve you more efficiently and exceed your expectations. Keep shopping on veenas.com

Thanks
Veenas Team