maurice

fast & good service

Good assistance and coverage price for multiple vehicles an agent assisting with selection and coverage

Thank you for assisting me with this matter

It works great when it works !

I called in to make a payment on my first bill to pay the bill off either half or in full I was waiting online for 20 minutes. I finally was able to go onto the texting mode and converse with a receptionist who was handling my account and per my request switched it for the mid month for deduction and to assist me with the information on my account she did a great job but when the reception Eric came on the line lines informed him that I was texting with another reception and I had to answer her questions for us to have the financial contract and obligations completed it seem like he was bored rushing me I’m very frustrated I told him I only had one question to ask the amount or it be patient with me while I was on the texting line with the other reception so it would not hinder the transactions . It seem he was impatient and a little troublesome overall I am pleased with the financial transaction with the company and whoever was handling the transaction online through the chat system so I pay off one of my transactions the young man may need a little more training because if it was a lie the financial transaction ache possibly ruin business but tween a customer in the loan company all due to his demeanor .