Worse Supplier!
Worse Supplier!! Do not go to this supplier. Billed twice for the same month! The customer service was so bad, rude and insisting that there were no twice payment when one household is in the process of transferring ownership. The billed both accounts and both of us paid. Tried to switch but didn't allow me to switch supplier after numerous attempt of calls and paying outstanding bills. The worst out of all supplier. Do not go for powershop!
Reply from Powershop UK
Hi Yulia, thanks for sharing your feedback.
We are sorry to hear about your experience, we can assure you that in no circumstances would we bill you twice for the same month. We would be more than happy to walk you through your bills and make sure that everything is in order; if you could please contact us at your earliest convenience, one of our advisors will be happy to help.
Kind regards,
Kevin