KU

Kund

Sweden

Reviews

Review of Tvättdax


Rated 1 out of 5 stars

DO NOT TRUST THIS COMPANY

DO NOT TRUST THIS COMPANY. They ruined our carpet and took no responsibility. After delaying the delivery by more than two weeks with notes saying "result not good enough", "has a yellow shade after washing", they decided to send it anyway even though it was not only yellow, but completely damaged.

November 16, 2023
Unprompted review

Review of Volant Aroma

Review of Freska


Rated 1 out of 5 stars

Cancelling several times a few hours…

Cancelling several times a few hours away from the cleaning. But their policy is that customers need to cancel 7 DAYS before to not be charged. Do better.

June 21, 2023
Unprompted review

Reply from Freska

Hi!

I am sorry to hear about your experiense. Please contact our customer care so that they can help and see why you cleaning had been cacelled so many times and they will help you.

All the best,
Freska team

Review of Folksam


Rated 1 out of 5 stars

Worst experience with an insurance…

Worst experience with an insurance company. After many years being their customer without making any claim, they find reasons to avoid paying you and get away with it. Disappointing and disgusting.

November 16, 2022
Unprompted review

Reply from Folksam

Hi

If you are not happy with a decision we have made regarding an insurance claim you can find more information on the link below:

https://www.folksam.se/kundservice/flera-satt-att-kontakta-oss/om-du-inte-ar-nojd

Kind Regards
Markus, Folksam

Review of Hedvig


Rated 1 out of 5 stars

Disappointing

Expected 4/5 of the amount I paid, got 1/5 from Hedvig.

November 14, 2020

Reply from Hedvig

Hello!

I am sorry to hear that you are disappointed with your compensation. Insurance always aims to compensate the value of the item in regard to age and the condition that it is in. So that the member should be able to buy the same product in the same condition again.

If you have any more feedback you are of course welcome to let us know at hedvig@hedvig.com