Horrible service
Horrible service. Lost my books in transit and refused to pay anything for the lost package. I kept dealing with an agent named Lewis who also have refused to me on couple of occasions to refer my case to another of his colleagues.
September 11, 2024
Unprompted review
Reply from Parcelcompare
Hello Henry,
I'm really sorry to hear about your negative experience and we are doing what we can to resolve this for you.
I can see you have an active customer service case and our agent will continue to work with you on the issue.
In case you haven't received our emails, we kindly request that you check your spam and junk folders.
Thank you for your continued patience.
Kind Regards,
Dan
The ParcelCompare Team
