MI

Michelle

United Kingdom

Reviews

Review of Powershop UK


Rated 1 out of 5 stars

Expensive …

These were the electric suppliers when I moved into my very small one bedroom apartment in January 2020. Naturally I changed suppliers. Finally received my bill for the one month it took to changing over £60... for 258kwh.... works out about 6p per kwh more than my current supplier. Oh and two days notice to pay.

October 29, 2020
Unprompted review

Reply from Powershop UK

Thank you for your feedback, Michelle.
When you move into a property that already has a supplier, you are automatically moved onto so-called "deemed" industry rates until you sign up on a proper tariff with that supplier, or you switch away to another supplier. The deemed rates are usually higher than the rates we offer on our current tariffs.
Please rest assured that we are flexible regarding payment for your bill; simply contact us to advise of your situation, and one of our advisers will help you with a suitable payment arrangement.
Kind regards,
Kevin