Horrible customer service
Horrible customer service. Store will not do refunds only exchanges. The prices online are 10 dollars less and the store will not honor their own internet price. Associates lack knowledge and manager on duty didnt give us the time of day. Would give 0 stars if able.
October 24, 2020
Unprompted review
Reply from Spirit Halloween
Thank you for taking the time to write a review for Spirit Halloween. We are sorry to hear about your experience with our customer service team, your feedback is very important to us. If we may be of assistance, please call us at 866-586-0155 or email at guestservices@spirithalloween.com and we will be happy to assist you in this matter. We look forward to hearing from you.