MA

Matty

United States

Reviews

Review of CPO Outlets

Rated 3 out of 5 stars

My reconditioned miter arrived in good…

My reconditioned miter saw arrived in good time and works well. Great price. I was a little shocked it arrived intact. It was placed in a box with lots of paper. No other support or firm packing. Two parts were missing and one was broken. Acceptable for the price but of course would like those parts. Overall satisfied but probably won’t take the chance of buying a reconditioned big tool again.

March 6, 2022

Reply from CPO Outlets

Good Morning Matty,

Thank you for your honest feedback, we deeply appreciate your review to constantly improve our services especially when it comes to receiving damage box/products. We’re sorry to hear about your recent experience with CPO. Let us make it up to you. A representative from our Customer Services Team will contact you within 24-48 business hours to assist you.

CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866

Review of Pixelz

Rated 3 out of 5 stars

Plus side/ down side

Plus side: the pixelz interface is super easy. Easy to set up the specifications. Quick response. Prices seems fair. Quality of work nice with one exception (see below).
Down side: color matching in sets of pictures is not so good. They are individually retouched well but one to the next (on same product image set) can show too much color variation to be useful.

October 22, 2020

Reply from Pixelz

Hello Matthew,

Thank you so much for the feedback! It will definitely help us improve our services to you. I am glad to hear that you enjoy the Pixelz product, the easy interface, competitive prices, and overall service level.

I understand you would like us to match your products' color within the same image set. The good news is that we have a feature in the Professional plan called Color Matching that definitely can meet your requirement. Besides, we do have a way to group your images in one set (via name convention) to achieve better consistency.

One of my team members has now contacted you to elaborate more on the available options in our attempt to elevate your experience to a 5-star level. We are much looking forward to hearing back from you soon.

Kind Regards,

George Ntatianidis
Global Customer Support Director