Do not pay for expedited shipping…
Do not pay for expedited shipping online as they do not honor the time frames promised. They say that they will ship your order out the next business day when you make the purchase but they have a disclaimer buried in their FAQ that says otherwise. Of course this isn't mentioned on the ordering page but they will point it out to you when you complain that your package hasn't shipped yet a week later. Also, their customer service is a joke and they make it impossible to contact anyone at the customer service number. They will direct you to the live chat on their webpage but you'll notice that there isn't a live chat on their webpage.
Reply from Spirit Halloween
Thank you for taking the time to write a review for Spirit Halloween, your feedback is very important to us. We are sorry to hear your order did not ship within the anticipated shipping time. Please be advised all mail carriers were experiencing a high volume of orders being placed through their network at once. We would be more than happy to assist you in this matter. Please reach out to us via email at guestservices@spirithalloween.com or by phone at 1-866-586-0155 and one of our representatives will be more than happy to assist you.