DB

Denise Bridgford

United Kingdom

Reviews

Review of Vape HQ

Review of JAC Vapour


Rated 5 out of 5 stars

Superb customer service

The customer service is honestly second to non, ipurchased nonsmokers vape but there was smoke when I used it so I put a horrible review on here, next thing someone from the company rang me, apologised and sent me 8 bottles of the smoke free liquid, I had only purchased two, they are perfect for my needs, I would recommend this company and I will definitely use them again

Denise xx


Denise

May 20, 2024
Unprompted review

Reply from JAC Vapour

Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!

Review of JAC Vapour


Rated 1 out of 5 stars

Clear steam NOT

I bought what I thought was a clear steam vape so I could discreetly use my vape, it gives off as much smoke as my ordinary vape.

May 17, 2024
Unprompted review

Reply from JAC Vapour

Thank you for your review. Our Clear Steam vape juice is specifically formulated with 90% PG and 10% water, and it’s designed to produce very minimal vapour, akin to light steam. It should not produce the same amount of vapour as traditional vape liquids.

We’ve sent you an email with some follow-up instructions to help us better understand your experience. Please refer to that for steps on how we can address your concerns. Your feedback is important, and we are here to ensure that your product performs as expected.

Reply to our email or reach out to us at sales@jacvapour.com for further assistance.

Review of Fresh Mist


Rated 1 out of 5 stars

Very poor illegal unprofessional service

I had taken an ecig back that stopped working in November 23, I exchanged for a more expensive one and paid the difference, today 3rd February 24 it wouldn't charge, I took it back to the shop with the receipt and was told because it was passed 30 days I couldn't get a replacement, on the Government and Which website it states I have between 31 days and 6 months to receive a replacement
Fresh Mist is acting illegally
They haven't heard the last from me, I will be speaking to Trading Standards toland reporting them.

February 3, 2024
Unprompted review

Review of Bristol CBD


Rated 5 out of 5 stars

Arrived very very quickly

Arrived very very quickly, oil is good quality and helps loads, would definitely recommend
DeniseB

September 28, 2020
Unprompted review

Reply from Bristol CBD

Hey Denise,

Thanks for sharing your positive feedback with us on Trustpilot ✅

Wonderful to learn that your order arrived so quickly, and that our CBD is helping to boost your wellbeing & happiness levels!

Wishing you and your loved ones a blissful week ahead & we look forward to hearing from you soon.

Warm wishes from the team at Bristol CBD HQ 🙏🏾