I had taken an ecig back that stopped working in November 23, I exchanged for a more expensive one and paid the difference, today 3rd February 24 it wouldn't charge, I took it back to the shop with the receipt and was told because it was passed 30 days I couldn't get a replacement, on the Government and Which website it states I have between 31 days and 6 months to receive a replacement
Fresh Mist is acting illegally
They haven't heard the last from me, I will be speaking to Trading Standards toland reporting them.